A. You can return or exchange any product as long as it is in perfect condition and still has the original tags intact and attached to the product. If the tag gets removed, the product will be considered in a “Used” condition and will no longer be eligible for return or refund.

A. Unfortunately, for goods brought for exchange, no credit note will be given.

A. Yes, you can. However, for such products, the exchange will be done based on the discount rate applicable on the date of the exchange and not on the discounted rate you purchased the product at.

A. For all returns, a refund is provided in the form of store credits ONLY. No form of monetary refund will be credited into your bank account. You can use these store credits to purchase other products in the future.

A. To place the request for return or exchange, simply go to “Orders” and click on the relevant option against the applicable order. However, keep in mind that there is only a 7-day window for placing such requests, after which you will not be able to request any form of return or replacement.